Effective Date: 31-05-2025
Welcome to Iolen! These Terms and Conditions (“Terms”) govern your use of the website located at iolen.com (the “Website”) and any products or services provided by Iolen (“Services”). By accessing or using our Website and Services, you agree to be bound by these Terms. If you do not agree to all of these Terms, you may not access the Website or use our Services.
If you have any questions, you may contact us at support@iolen.com.
1. Definitions
- “We”, “Us”, “Our” refers to Iolen, its owners, employees, and affiliates.
- “You”, “User”, “Client” refers to any person or entity using our Website or Services.
- “Services” include but are not limited to web development, IT consulting, UI/UX design, branding, software development, hosting, and support.
2. Use of Website
By using our Website, you represent that you are at least 18 years old or the legal age of majority in your jurisdiction. You agree not to use the Website for any unlawful or prohibited purpose.
You must not:
- Attempt to gain unauthorized access to any portion of the Website.
- Interfere with the proper functioning of the Website.
- Use the Website to transmit malware, spam, or other harmful material.
3. Services
All services offered by Iolen are subject to a separate agreement, proposal, or statement of work (“SOW”). These documents define project scope, payment terms, timelines, and deliverables.
We reserve the right to decline projects that do not align with our business model, violate laws, or are deemed unethical.
4. Client Responsibilities
You agree to:
- Provide accurate information, materials, and feedback in a timely manner.
- Review and approve work within reasonable timeframes.
- Maintain backups of your content and data (unless otherwise agreed upon).
Delays caused by your failure to provide materials or feedback may result in timeline changes or additional charges.
5. Payment Terms
- All fees are quoted in [insert your currency] unless otherwise stated.
- Payments are due according to the agreed terms in your project proposal or invoice.
- Late payments may incur interest at the rate of 15% per month or the highest amount allowed by law.
Iolen reserves the right to pause or terminate Services for overdue invoices.
6. Intellectual Property
6.1 Client Content
You retain ownership of all content, data, and materials you provide to Iolen. You grant us a limited, non-exclusive license to use, reproduce, and display your content solely for the purpose of providing Services.
6.2 Iolen Materials
We retain ownership of all pre-existing intellectual property, including but not limited to frameworks, templates, and proprietary tools used in project execution.
Unless otherwise stated in writing:
- Final deliverables belong to the client upon full payment.
- We reserve the right to showcase the work in our portfolio and marketing materials.
7. Confidentiality
Both parties agree to maintain the confidentiality of proprietary or confidential information disclosed during the project. This obligation shall survive the termination of Services for a period of two (2) years.
8. Warranties and Disclaimers
Iolen provides Services “as is” and “as available” without warranties of any kind, either express or implied. We do not warrant that:
- The Services will meet your expectations.
- The Website or Services will be error-free or uninterrupted.
- Any content, data, or systems are immune from security threats.
We are not liable for any data loss, security breach, or technical issue beyond our reasonable control.
9. Limitation of Liability
To the maximum extent permitted by law, Iolen shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with:
- Use or inability to use our Services or Website.
- Delays or failures in performance due to causes beyond our control.
- Any loss of revenue, profits, or data.
In no event shall our total liability exceed the amount paid by you for the Services in the three (3) months preceding the event giving rise to the claim.
10. Termination
Either party may terminate the engagement with or without cause by providing written notice.
Upon termination:
- You must pay for all work completed up to the date of termination.
- Any remaining deliverables may be withheld until full payment is received.
11. Third-Party Services
Our Website and Services may link to or integrate third-party products, tools, or platforms. We do not control and are not responsible for third-party content, terms, or practices.
You agree to be bound by any additional terms of such third-party services if you choose to use them.
12. Changes to Terms
We reserve the right to update these Terms at any time without prior notice. Continued use of the Website or Services after such changes constitutes your acceptance of the new Terms. The latest version will always be available on iolen.com.
13. Governing Law
These Terms shall be governed by and construed in accordance with the laws of [India/Jharkhand], without regard to its conflict of law provisions. Any disputes arising under these Terms shall be resolved in the courts of [Bokaro Steel City].
14. Contact Information
If you have any questions about these Terms, please contact us at:
Email: support@iolen.com
Website: https://iolen.com
15. Entire Agreement
These Terms constitute the entire agreement between you and Iolen concerning your use of the Website and our Services, superseding any prior agreements.
